ARADO CertVerify Mobile App Privacy Policy

This Privacy Policy describes how Arab Administrative Development Organization - ARADO ("we," "us," or "our") collects, uses, and protects information in connection with your use of the "ARADO CertVerify" mobile application (the "ARADO CertVerify "). This App is exclusively designed for and intended for use by authorized internal system administrators within Arab Administrative Development Organization - ARADO to verify and activate participant certificates generated by our internal systems. No external users are permitted to use this application.

1. Information We Collect

Given the internal and functional nature of the ARADO CertVerify App, our data collection is focused on enabling the App's core functionalities and ensuring security and accountability. We collect the following types of information:

• Administrator Usage Data:

• Login Credentials: Your authorized administrator username and password (or other authentication tokens) are processed to grant access to the App.
• Activity Logs: Records of actions performed within the App, such as certificate verification requests, activation approvals, search queries, and timestamps of these actions. This includes the unique identifier of the administrator performing the action.
• Device Information: Basic device identifiers, operating system version, and IP address for security, troubleshooting, and audit purposes.

• Certificate and Participant Data (Processed, Not Directly Collected by App from Participants):

• The App facilitates the viewing, verification, and activation of participant certificates. This involves accessing and displaying data about participants (e.g., name, participant ID, certificate ID, activity name, completion date, certificate status) that is already stored within your organization's existing internal systems.
• he App does not directly collect personal data from participants. It acts as an interface for administrators to interact with data already managed by Arab Administrative Development Organization - ARADO's internal systems.

2. How We Collect Information

Information is collected through:

• Direct Input: When administrators log in or perform actions within the App.
• Automated Collection: Through server logs and analytics tools that track App usage for performance monitoring, security, and auditing.
• Internal System Integration: The App connects to and retrieves data from your organization's designated internal certificate management and participant systems.

3. How We Use Your Information

We use the collected information solely for internal business purposes, including:

• App Functionality: To enable administrators to verify and activate participant certificates, ensuring the integrity and accuracy of our certification processes.
• Security and Fraud Prevention: To monitor unauthorized access, detect and prevent fraudulent activities, and maintain the security of our systems and data.
• Auditing and Compliance: To maintain an audit trail of certificate management actions for internal compliance, reporting, and accountability.
• Troubleshooting and Support:To diagnose and resolve technical issues and provide administrative support.
• App Improvement: To analyze App usage patterns to identify areas for improvement in performance, usability, and features.

4. Sharing of Information

As an internal application, information processed by the ARADO CertVerify App is shared strictly within Arab Administrative Development Organization - ARADO and only with personnel who have a legitimate business need to access it. This may include:

• IT Department: For technical support, maintenance, and security monitoring.
• Relevant Department Heads/Managers: For auditing, performance review, and operational oversight related to certificate issuance and verification.
• Legal and Compliance Teams: As required for legal obligations, internal investigations, or to protect our rights and assets.

We do not share any information collected or processed via this App with third parties for marketing, advertising, or any other external commercial purposes.

5. Data Security

We implement robust security measures to protect the information accessible through and processed by the ARADO CertVerify App against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Access Controls: Strict access controls based on roles and responsibilities.
• Encryption: Data encryption in transit and at rest where appropriate.
• Authentication: Strong authentication mechanisms for administrators.
• Regular Audits: Periodic security audits and vulnerability assessments.
• Employee Training: : Training for our employees on data privacy and security best practices.

6. Data Retention

We retain information collected and processed through the App for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by our internal data retention policies and applicable laws and regulations. Activity logs and audit trails may be retained for longer periods to meet compliance requirements.

7. Your Rights (as an Administrator)

As an administrator using this App, your access to and control over your personal usage data (e.g., activity logs associated with your admin ID) are governed by Arab Administrative Development Organization - ARADO internal policies, your employment agreement, and applicable labor laws. For questions regarding your data or your rights, please contact [Relevant Internal Department, e.g., HR, IT Support].

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy within the App or through other appropriate internal communication channels. Your continued use of the App after such modifications will constitute your acknowledgment of the modified Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices regarding the ARADO CertVerify App, please contact:
Arab Administrative Development Organization – ARADO
Email: arado@arado.org

Headquarters:

2 El Hegaz Street - Roxy - Heliopolis

Cairo, Arab Republic of Egypt

2692, El Horreya Post Office